TCM Access Consultants has over 15 years of experience in the
disability access field. TCM is run by disabled people who have a
lifetime experience of disability. Our auditors and consultants
are NRAC (National Register of Access
Consultants) Consultant accredited, representative actively in the
AA (Access Association) and regularly complete
CPD to ensure that we are familiar with the changing landscape of
legislation and regulation.
TCM Access Consultants work hard to keep up with changing
legislation, case law and legal requirements. This
knowledge ensures that we can advise our clients on the
requirements of current legislation.
The Equality Act 2010 (EA) took over from the Disability
Discrimination Act (DDA) from October 2010. The EA places
a duty on providers of goods, facilities and services to
anticipate the needs of disabled people and to make“reasonable
adjustments” to provide auxiliary aids, change practices and
procedure and alter physical features that put disabled people
“at a substantial disadvantage compared to those that are not
Reasonable adjustments are changes such as physical changes to
a building, providing extra equipment or services, or changing a
policy, practice or procedure. Many adjustments can be
implemented very simply and cost-effectively. Others need more
consideration, but can often be done as part of general
refurbishment, redecoration, relocation or restructuring.
When deciding whether an adjustment is reasonable, providers of
goods, facilities and services can consider issues such as the
cost of the adjustment, the practicality of making it, health
and safety factors, the size and resources of the organisation,
and whether it will achieve the desired effect.
The duty to provide reasonable adjustments is anticipatory,
that means that an organisation must not wait until a disabled
person wants to use a service that they provide before they give
consideration to their duty to make reasonable adjustments. They
are required to anticipate the requirements of disabled people
and the adjustments that may have to be made for them.
Failure to anticipate and provide reasonable adjustments could
lead to a disabled person feeling that they are discriminated
against. If their feeling is strong this could lead to a civil
court action brought under The Equality Act 2010.
TCM Access Consultants deliver recommendations that help you
meet your legislative requirements within the financial,
physical and legal constraints of your organisation.
TCM Access Consultants is committed to the peace of mind of our
clients. We hold all of the relevaant Professional Indemnity,
Public Liability and other professional insurances alongside
rhobust health & safety, equality, environment and employment
policies to assure our clients of our suitability.